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Dynamic Corporate Transformation

Case Studies

Sixteen real decisions behind Volume II, told from the published record.

Every chapter of Volume II carries an In Practice case: a real organization that took a decision of the chapter's kind, told from its published record. Each case sets out the decision, the method, the result and what it took to make it work, then what Meridian, the book's case company, takes from it and four questions for a board.

The cards give a preview. The full two-page case is in the chapter, after its Worked Example and before its AXIOM Lab.

16 organizations · 15 sectors · 4 Franz Edelman Awards · 1 INFORMS Wagner Prize

1 of 16 cases

  1. Chapter 1Enterprise Optimization Foundations
    Introduction to Enterprise Optimization
    UPS

    UPS Routes Fifty-Five Thousand Drivers a Day

    $320 million saved by December 2015

    Franz Edelman Award, 2016

    LogisticsWeek 8

    Every morning, UPS's 55,000 U.S. drivers set out on routes of typically about 140 to 160 stops each, and one mile per driver per day is worth about $50 million a year. ORION, the system that now puts every route in order, nearly failed in testing before it saved $320 million by December 2015 and won the 2016 Franz Edelman Award. Yet its answers come with no certificate of optimality. How does a board know how good a good answer is?

Company and organization names identify the organizations whose published decisions the cases discuss. They are trademarks of their respective owners; no affiliation with or endorsement by them is implied.